Ordering from Georgies should feel simple and stress-free, whether you’re a school ordering for an entire program or a hobbyist buying supplies for your next project. Below is everything you need to know about placing orders, payment options, and how we process your request.
No Minimum Order — Just a Small Handling Fee for Orders Under $50
We’re happy to accept orders of any size. For small orders, a $3.00 handling charge is added to help cover packaging and processing. This fee applies only to orders under $50 after discounts.
How to Place a Ceramic Supply Order
Most customers place orders directly through our website, but phone and email ordering are always available if you prefer.
1. Order online
Add items to your cart and submit your order request. Because we do not charge your card in real time, your order is reviewed by our staff before payment is processed.
2. Order by phone
Call us at 503-283-1353 during store hours.
We’re happy to help you place an order or answer questions about products, pricing, or compatibility.
3. Order by email
Schools, businesses, and some repeat customers prefer email ordering. Send your list to: email@georgies.com
(Please include your phone number and account info if applicable.)
Order Processing Timeline
Most customers place orders directly through our website, but phone and email ordering are always available if you prefer.
Online orders placed after 2pm
Processed the next business day (Mon–Fri, 8am–5pm).
Friday afternoon orders
Processed the following Monday.
If you need something urgently
Ordering online does not guarantee same-day pickup or shipping.
Please call us if you’re on a tight deadline — we’ll help if we can.
Will-Call (Store Pickup)
Selecting Will-Call means you plan to pick up your order in person at our Portland store.
To help us serve you quickly:
- Please allow at least 24 hours before pick-up.
- Orders placed late in the evening cannot be ready first thing the next morning.
- If you need your order by a specific time, leave a note at checkout or call us so we can confirm timing.
Someone else may pick up your order as long as they have your name and order details.
Payment Options for Ceramic Supply Orders
Most customers place orders directly through our website, but phone and email ordering are always available if you prefer.
Credit cards
- Visa
- Mastercard
- American Express
- Discover
Your card is only charged after your order is reviewed, packed, and ready for processing.
Debit cards
We accept Visa and Mastercard debit cards.
No PIN is required — they are run as standard credit transactions.
Checks
We accept personal, business, government, and institutional checks.
Requirements:
- Checks must be printed with a name, address, and phone number.
- Returned checks incur a service charge of up to $35 per return.
Purchase Orders (POs)
Schools, government agencies, and institutions may place orders using a PO.
Common notes for smoother PO handling:
- Please place orders using your school or organization name (not personal names).
- Orders placed under an individual’s name may delay processing.
- For online orders, the PO number can be entered at checkout.
Open Billing Accounts
Open billing is available for established businesses upon approval.
Call us at 503-283-1353 if you’d like to apply.
Ordering, Payment & Billing FAQs
Have questions about invoices, payment methods, or account terms? These FAQs explain how billing works, including discounts, purchase orders, and when you’ll receive your final invoice.
Payment & Billing FAQ
Do you offer net terms?
We offer schools & businesses at net terms. If you are interested in terms, please reach out to dana@georgies.com to apply.
Do you offer financing for equipment purchases?
We do not offer financing.
How do handling fees work?
There is a $3.00 handling fee for any orders shipped under $50.00.
Are there additional fees for small orders?
The handling fee is the only additional fee for orders under $50.00 that are being shipped.
Why doesn’t my discount show at checkout?
We will ensure all discounts are accurately reflected before you are billed.
What payment methods do you accept?
Visa, Mastercard, American Express, Check and Cash
Do you accept Purchase Orders?
Yes! Please provide the purchase order when placing the order.
Who can place orders using a PO?
Schools and businesses. Businesses must apply to use PO’s and be accepted to use a purchase order.
Where do I enter my PO number?
There is a spot on the cart to fill in and upload the PO, e-mail the PO with an order, or bring it in if picking up.
What happens if I submit a PO incorrectly?
Please let us know as soon as possible.
When is payment processed?
Payment is processed the day the order goes out (whether it’s picked up, delivered, or shipped).
Do I receive an invoice after placing my order?
Yes! You will receive a copy of your invoice at pick up or in your box on shipment.
Still not finding what you need?
Our friendly clay experts are ready to help. Give us a call at 503-283-1353 or fill out the form below, and we’ll get right back to you.