FAQ Category: Custom Firing

In most cases, no. We do not once fire greenware to glaze temperature. Sometimes this will cause pin holing in a glaze. Please let us know when a piece has glaze OR wonderglaze on greenware as they can melt and stick pieces if they are stacked or touching; glaze and wonder glaze should be applied to bisque ware only.

Yes but consider providing a waster or clay cookie to fire the piece on.

Yes, just allow more room for the glaze to potentially run. If your piece stuck to the shelf in the flrst firing and you want to re-glaze a piece, you MUST remove the offending glaze either with a rub stone or a Dremmel before re-firing.

Buy a LidMaster. This is a caliper with the ability to give a measurement for 12.5% shrinkage. people to get it in my car. Can I fire that?

We take large pieces on a case-by-case basis. Please call ahead and be prepared to answer questions about the dimensions of your piece and possibly send photos. If we will need a winch or forklift to load or unload, the answer will be no.

We do not load your pieces the same day and our dedicated staff member will load your pieces. We do not allow an audience for loading/unloading.

We do not have a studio or station available for glazing in our store or warehouse.

Unfortunately, firing in public kilns carries that risk and breakage does happen on a rare occasion. We do our very best to handle all with care, but can’t control what happens in the kiln during firing. If your piece was fired in our kiln, you still have to pay for it whether it broke or not.

Additional fees could include large quantities of very small pieces, scraping glaze off the bottom of ware, stilt fee for cone 6 firings, and cleaning/repairing damage caused by glaze runs (could result in an entire kiln shelf fee).

No, we do not.

There are many errors that can occur with your kiln. Please get out your kiln manual and see if the error code is listed. This makes troubleshooting a lot easier and contact us for more help with the error code.

Yes – however, you will have to purchase the stilts and then there is an additional stilt fee for all cone 6 firings at $0.50/stilt. We do not recommend this. Please note that firing results with stilts can vary widely and aren’t always a good idea. We recommend trying CH563 25×80 grog in a kiln safe container to ‘float’ a piece or make a waddling clay from 5/05/ EPK and alumina. Wadding clay is very refractory and will not stick to a kiln shelf if made correctly. In all cases, dry footing your work is the BEST option.

Yes, but it could be tricky. Your clay is no longer as absorbent as it would be so the clay will have a harder time accepting the glaze. Try heating the piece in the oven first and/or blotting glaze on as opposed to brushing it.

No, all pieces need to be bone dry (we are not a storage facility for your wet work to dry) and we will not load wet work.

Yes, but if you do not know the clay body used, it can only be fired to low fire. bed. Can I fire that?

Yes, but this will fall in the unknown clay category and be low fired ONLY. fire that?

No, please remove all combustible material before bringing it in to be fired. that?

Yes, but consider buying a scrap of kiln shelf to bring it on so we don’t have to touch it. Please know that we do our best with fragile items but are not responsible if they break during firing or in transport to/from the kiln. before it was bisqued. Is that okay for you to fire?

We fire on a daily basis and will fire a kiln once its filled up (no specific day)

No! We do not have the ability to do overnight firing. All firing will be ready in 7-10 business days.